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Contact Us

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TWIC Program Help Desk: 1-866-DHS-TWIC (1-866-347-8942)
Monday through Friday from 8:00 a.m. until 12:00 a.m. EST.

First Name*:	Help
Last Name*:	Help
Email Address*:
Primary Phone:
Secondary Phone:
Applicant ID:	Help
Date of Birth:*
Enrollment Center:	Help
Contact Reason:	Card Status Check Appeals and Waivers Pre-Enrollment Appointment Password Reset Required Documents Fees Disqualifying Crimes Other
Description of problem:	If inquiring about card status, please provide date you were enrolled and payment method in description below.
	Note: Fields marked with * are required.

* The use of the TWIC™ name in connection with this website is with the express permission of the Department of Homeland Security, Transportation Security Administration.
Operated by Lockheed Martin Corporation for the Transportation Security Administration