Transportation Worker Identification Credential (TWIC™*)

Contact Us



By Phone

TWIC Program Help Desk: 1-866-DHS-TWIC (1-866-347-8942)
Monday through Friday from 8:00 a.m. until 12:00 a.m. EST.

By Email (Please allow up to 3 days for replies)
First Name*: Help
Last Name*: Help
Email Address*:
Primary Phone:
Secondary Phone:
Applicant ID: Help
Date of Birth:*
Enrollment Center: Help
Contact Reason:
Description of problem: If inquiring about card status, please provide date you were enrolled and payment method in description below.
Note: Fields marked with * are required.
* The use of the TWIC™ name in connection with this website is with the express permission of the Department of Homeland Security, Transportation Security Administration.
Operated by Lockheed Martin Corporation for the Transportation Security Administration